IT Operations & Infrastructure
Okta Certified Professional | five9 Certified Administrator
Scaling secure connectivity, identity, and enablement for distributed teams
Led the design, deployment, and lifecycle management of standardized UniFi network stacks across geographically dispersed field offices to replace legacy gear and stabilize connectivity at scale.
Zero-touch staging: templated switch and AP configurations with VPN backhaul for plug-and-play installs.
Lifecycle upkeep: quarterly maintenance windows, staged firmware waves, and rollback plans to protect uptime.
Proactive monitoring: custom alerts on WAN failover, PoE budgets, and rogue AP detection feeding ticket automation.
Outcome: predictable onboarding, faster incident response, and clear site health visibility without adding headcount.
Projects & Systems
Lab Infrastructure
VMware vSphere Homelab
Build and maintain a Dell PowerEdge R630 homelab running VMware vSphere, giving me a production-style sandbox to prototype services and validate infrastructure changes before rollout.
3CX VoIP: experiment with SIP trunking, IVR call flows, and failover scenarios.
Active Directory: validate GPOs, login scripts, and roaming profiles for user mobility.
Service stack: run a Kemp load balancer, n8n automation server, and managed Minecraft world on isolated VLANs.
Secure Remote Access
Cloudflare Tunnels & Zero-Trust Controls
Cloudflare Tunnels expose selected services through a unified dashboard so I can administer VMs from anywhere while enforcing identity-aware policies.
Single entry point: centralized access to lab systems without exposing raw ports.
Segmentation: VLAN isolation and least-privilege rules contain experiments.
Always-on access: manage services securely from any location.
Browser Security
Chrome Browser Cloud Management
Implemented managed Chrome policies without requiring profile login, preserving security posture while respecting licensing constraints.
Challenge
Shared accounts created sync instability when 700+ users signed in and out.
Security risk increased with widely shared credentials.
Budget constraints limited individual Google Workspace accounts.
Solution
Structured OUs and security policies tied to devices, not shared accounts.
Enrollment token embedded in the golden image for automatic registration.
Users sync personal accounts while remaining under corporate controls.
I pair technical rigor with production craft, creating enablement content that accelerates adoption, reduces support friction, and keeps teams aligned.
Passkeys Adoption
Internal-facing walkthroughs that made passwordless enablement approachable for employees and IT stakeholders.
Color Grading Showcase
Blackmagic RAW workflows built for cinematic sales reveals and training productions.
Live Production
Produced live streams for company town halls, quarterly business reviews, and sales or technology all-hands events reaching 50 to 4,000+ employees across in-person and remote audiences.
Live Stream Town Hall - Gym
Sales TL Event NC
Resume Preview
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Infrastructure leadership: multi-site standardization, monitoring, and lifecycle planning.
I am open to infrastructure, systems, and IT operations roles where reliability, security, and user experience matter. Reach out if you want a partner who can ship change safely at scale.
